Everything You Need To Know

You can book directly through our website using the Book Now button, call us at (876) 977-5103, or send an email to spaaesthetique@gmail.com. Online booking is the fastest way to see live availability and confirm instantly.

We recommend booking at least 3–5 days in advance for weekday appointments and 1–2 weeks ahead for weekends or peak holiday periods. Couples appointments and packages tend to fill faster, so earlier is better.

Yes — when our schedule allows. Same-day bookings are best made by phone so we can offer you the next available slot with the right specialist.

Absolutely. You can purchase a gift card on our website or book the appointment in their name. We’ll send confirmation to the email you provide and treat the experience as a gift on the day of the visit.

You can manage your booking through the confirmation email or call us directly. Please give us at least 24 hours’ notice so we can offer your time slot to another guest.

Please arrive 10–15 minutes before your appointment so you have time to settle in, complete any intake forms, and enjoy a welcome tea before your treatment begins.

Wear whatever feels comfortable — we’ll provide robes, slippers, and disposable garments where needed. For body treatments and massages, you’ll be draped properly at all times.

Yes, we offer complimentary parking for all guests on our premises at 29 Barbican Road. Look for the signed entrance just off the main road.

Guests are welcome to wait in our reception lounge. If you’d like to experience treatments together, ask about our couples suite when booking.

We’ll do our best to accommodate you, but later arrivals may result in a shortened treatment to respect the schedule of the next guest. Please call ahead if you’re running behind.

If you’re unsure, give us a call or mention your goals when booking — whether it’s relaxation, glow, recovery, or a special occasion — and we’ll recommend the right ritual. First-time guests often start with our Glow Day Retreat.

Most treatments range from 45 to 90 minutes. Packages and couples experiences can run up to 3 hours. Treatment durations are listed on every service card.

Our therapists curate products for each guest based on a brief skin consultation. Let us know about allergies, sensitivities, or medical conditions when booking so we can tailor the experience safely.

Yes — every ritual can be adjusted in terms of pressure, focus areas, scent, and add-ons. Talk to your therapist before the treatment begins so they can shape the experience around you.

Of course. Our Gentleman’s Reset package and individual services are designed for all guests. Many of our most-loved treatments — massage, facials, grooming, hand and foot care — are popular with male clients.

We accept all major credit cards, debit cards, contactless payments, and cash. Online bookings can be secured with a card; final payment can be made at the spa.

Cancellations made at least 24 hours in advance are free of charge. Same-day cancellations or no-shows may incur a 50% fee. Group bookings and packages may have separate terms — we’ll always confirm in writing.

Gratuity is not included in our listed prices but is always appreciated. You’re welcome to add a tip when settling your bill — our team thanks you.

Yes. We offer monthly ritual memberships and curated day-retreat packages — perfect for regular clients and gifting. Ask at reception or browse our Packages section for current options.

Yes, gift cards are available in any amount and can be purchased online or in person. They make a thoughtful gift for birthdays, anniversaries, or anyone who deserves a moment of luxury.